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Privacy Policy

Last updated: January 2025

THESeries™ ("we", "our", or "us") is committed to protecting the privacy of visitors to this website (theseriesnepi.in). This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

1. Information We Collect

1.1 Information You Provide

When you contact us via our contact form, email, or WhatsApp, we collect the information you choose to share — typically your name, email address, and the content of your message. We do not collect payment information; all purchases are processed through Amazon India.

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain technical data including your IP address, browser type, referring URL, pages visited, and time spent on pages. This information is collected through analytics tools (such as Google Analytics — see Section 4) and is used only to understand how our website is used and to improve it.

1.3 Cookies

We may use essential cookies to ensure the website functions correctly, and analytics cookies (with your implied consent where applicable under Indian law) to understand site usage patterns. We do not use advertising cookies or sell data to third-party advertisers.

2. How We Use Your Information

We use the information we collect to:

  • Respond to enquiries you send via our contact form, email, or WhatsApp
  • Understand how visitors use this website and improve the experience
  • Comply with applicable legal obligations
  • Maintain the security and integrity of our website

We do not use your information for unsolicited marketing without your explicit consent. We do not sell, rent, or trade your personal information to third parties.

3. Data Sharing

We may share your information only in the following limited circumstances:

  • Service providers: We may share data with trusted service providers (such as email service providers or website hosting services) who process data on our behalf under confidentiality obligations.
  • Legal requirements: We may disclose information if required to do so by law or in response to valid legal process.
  • Business transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction.

We do not share data with Amazon India beyond the referral link destination. All purchase data is governed by Amazon's own privacy policy.

4. Analytics

This website uses Google Analytics 4 (GA4) to collect anonymous, aggregated data about website traffic and usage patterns — including pages visited, time on site, and general geographic location. This data is used solely to understand how the website is used and to improve it. Google Analytics may use cookies and may transfer data to Google servers in accordance with Google's privacy policy. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout. We do not use analytics data to identify individual users or for advertising purposes.

5. Data Retention

We retain personal information only as long as necessary to fulfil the purposes outlined in this policy or to comply with applicable legal obligations. Contact enquiry data is typically retained for up to 3 years, after which it is securely deleted.

6. Your Rights

Under applicable Indian data protection law, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate personal data
  • Request deletion of your personal data (subject to legal retention obligations)
  • Object to or restrict how we process your personal data

To exercise any of these rights, please contact us at [email protected].

7. Security

We implement appropriate technical and organisational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

8. External Links

Our website contains links to external websites, including Amazon India. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.

9. Children's Privacy

Our website and products are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will indicate the date of the most recent revision at the top of this page. Continued use of the website after changes constitutes acceptance of the updated policy.

11. Contact Us

For any privacy-related enquiries, please contact:

THESeries™
Suite #P1VO-009, Viya Workspace,
No. 36/1, Raghav Towers, Amman Nagar,
Saravanampatti, Coimbatore – 641035
Tamil Nadu, India
Email: [email protected]
THESeries™

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